CMS seeks topics, instruments for ED patient experience survey
AHA News Now
Dec 3, 2012
The Centers for Medicare & Medicaid Services today published a request for information as it develops a consumer and patient experience survey for emergency department care. "We are soliciting the submission of suggested topic areas (such as "communication with providers," "pain control" or "waiting time") as well as publicly available instruments for capturing patient experiences with emergency department care," the notice states. "â€¦Existing instruments that have been tested, have a high degree of reliability and validity, and evidence of wide use is preferred." Responses to the request for information may be submitted through Feb. 1. Once it develops the survey, CMS plans to submit it to the Agency for Healthcare Research and Quality for recognition as a Consumer Assessment of Healthcare Providers and Systems survey.