Medicare providers can register to rate their claims administration contractor

AHA News Now

Medicare fee-for-service providers can register online for an opportunity to rate the performance of their Medicare Administrative Contractor using the MAC Satisfaction Indicator, a new provider satisfaction measurement tool to be launched by the Centers for Medicare & Medicaid Services. Each year, CMS will draw a random sample of health care providers from the registry to complete the survey tool, which will be used to improve the level of claims administration service offered by the MACs.

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