Podcast: CEO of Baldrige Award-winning hospital shares his hospital's story

AHA News

St. David’s Healthcare, an Austin-based joint venture between HCA, St. David’s Foundation and Georgetown Health Foundation was named a recipient of the 2014 Malcolm Baldrige National Quality Award.

St. David’s won the award after earning a site visit last year and winning the state version of the award in 2008. St. David’s President and CEO David Huffstutler says that the most valuable benefit of the Baldrige Award is the process.

“We committed and said regardless of the award, this is how we are going to organize ourselves and process our work, and make this a better place for patients and doctors and employees,” says Huffstutler.

To listen to a brief audio podcast and hear Huffstutler has to say about the value of pursuing the Baldrige performance-improvement process, click here.

Topic: Community Health
Tag: quality care

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